Equipment & Client Management
Master records for models, serials, deployed locations and client hierarchies with powerful search and filters.
Core Capabilities
Everything a manufacturer, dealer or service provider needs — grouped for clarity.
AMC / CMC Contract Tracking
Automated renewals, multi-year contracts, billing links and expiry reminders to protect renewals and revenue.
Sales & Installations
Capture orders, installation checklists and handover certificates for compliant delivery and onboarding.
Breakdown Logging & Response
Incident logging (photos), auto-prioritization, nearest-engineer routing and SLA tracking for faster fixes.
Performance Dashboards
Live KPIs: uptime, MTTR, response SLA, part consumption and service revenue — exportable MIS reports.
Deployment Flexibility
Cloud SaaS for quick rollout or secure on-prem installs for enterprise customers with private network needs.
Service Team Management
Team assignments, route planning, spare allocation and productivity tracking using timesheets & logs.
Compliance & Audit
Calibration records, compliance logs and audit trails required by hospitals & regulators — ready for export.
Integrations & APIs
REST APIs, webhooks, ERP/CRM connectors and SSO support — role-based access and fine-grained permissions.