Task Master & Templates
Define chores, checklists, time-windows and reuse templates across wards/areas.
- Create & version task templates
- Per-step checklists & expected duration
- Area-specific cloning & bulk-assign
Key Capabilities
Concise tiles describing each capability — styled to match your BME SmartCare layout.
Flexible Scheduling
Schedule tasks by day, alternate days, weekly, monthly, half-yearly or yearly with time slots.
- Daily & alternate-day cycles
- Weekly / monthly / half-yearly / yearly
- Time windows, shifts & grace periods
Staff Mobile App
Mobile-first UI for staff to view daily tasks, attach photos and mark completion.
- Today's tasks list — auto-hide once verified
- Mark Done with photo & comments
- Photo evidence & comments for audit
Supervisor Verification
Supervisor reviews staff submissions, verifies or rejects with comments and signs-off final completion.
- Pending queue per supervisor
- Reject with comment → returns to staff
- Bulk verification & acknowledgements
Dashboards & Performance
User-wise dashboards showing completed, pending and overdue tasks with exportable reports.
- Staff performance & MIS reports
- Area compliance & trend charts
- Export PDF / CSV for audits
Escalation & SLA
Missed tasks trigger escalation rules and reminders to supervisors and managers.
- Configurable SLA timers per task
- Auto-reminders & escalation chains
- Overdue tracking & alerts
Access Control & Audit
Role-based rights, supervisor hierarchies and complete audit trails for compliance.
- Role-based access (Admin / Scheduler / Supervisor / Staff)
- Supervisor hierarchies & delegated approvals
- Immutable audit trail (timestamps, photos, verifier)